This week I remembered the “good old days” of marketing where when asked to set up a marketing plan we would talk direct mailings (printed! sent via mail!), classic advertisements, printed newsletters or even “give a ways”.
This has all changed with the arrival of online marketing, social media and the ability to actually measure success. And with it, we have seen a shift in marketing focus. We can now truly connect with our customers, strengthen our relationships and improve customer service and products. We can be nimble and adapt quickly to changes in the market or when we see that our approach is not really reaching the customer in ways we want to. Great progress, right? But for some reason there are still many people in marketing out there who for some reason do not grasp the dynamics of social marketing. Maybe they prefer the good old days, with geeky ads in magazines we never were able to know the value of, maybe they are just scared.
In my opinion, us “old” marketers must really stop looking back at the old school of marketing techniques. Yes, there still are many tools out there from way back when that are still efficient. But the new marketing – which really is effective marketing – allows us to make connections that we were never able to build in the past. Having an online presence is just as important as having an offline one. Online gives us an opportunity to be transparent and to influence. It helps us in managing our competitive advantage on a daily basis. We can measure market share, revenue growth and return on investments. It allows us to develop a strategy and to control execution. Yes, it may mean additional considerations, time spent and input. But with it we become greater influencers. And what is not to like about that?